The production dashboard built for Medicare Advantage agencies.
AEP and OEP move fast. Your production data needs to keep up.
Medicare Advantage enrollment is intensely seasonal. During Annual Enrollment Period and Open Enrollment Period, your agents are booking and running appointments at high volume in a narrow window. Skarvo gives you a real-time picture of every agent's production -- appointments set, held, and closed -- so you can identify who is falling behind early enough to do something about it, not after AEP ends.
Show rate is your most important number during enrollment season.
Medicare Advantage appointments require care and confirmation -- many prospects are seniors who need reminders and follow-through. A low show rate during AEP is one of the costliest problems an agency can have. Skarvo calculates show rate by agent every day and surfaces it as a top-line metric, so you can identify confirmation problems before they drain your enrollment month.
Manage a mixed team of captive and independent agents.
Many Medicare Advantage agencies have agents working multiple lines -- MA, Medicare Supplement, and sometimes Final Expense. Skarvo tracks production by agent across your full team, so you can compare output regardless of product mix. You get one unified view of who is working leads and who is converting them.
What Skarvo tracks
The metrics that matter for Medicare Advantage agencies.
Appointments set per day
AEP is a sprint. Tracking daily appointment volume tells you whether each agent is on pace for the enrollment window.
Show rate
Senior no-shows during MA enrollment are expensive. A low show rate during AEP means appointment confirmations need immediate attention.
Close rate on held appointments
If an agent is holding appointments but not closing, the presentation or plan selection conversation needs coaching.
Daily dials
Appointment volume is a downstream result of dialing activity. Low dials means low appointments and missed enrollment quota.
Appointments held vs. missed
Knowing how many appointments are actually being held vs. no-shows is essential for AEP performance management.
Built specifically for Medicare Advantage agency owners.
Connect your CRM and see every agent's production — dials, show rate, close rate — by the next morning.